The Glossary Salon’s policies are presented and provided to you in the best quality and tradition of our industry.
Your makeover is very important to the hairstylists of The Glossary Salon, the time is reserved especially for you.
We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least two days notice for cancellations.
In order to reserve your appointment on our schedule, we require you to have a credit card on file with us.
Strict and Enforced Two Day Cancellation Policy
Cancellation Fees Include
- Less than 48 hours notice will result in a charge equal to 50% of the requested makeover amount.
- “NO SHOWS” will be charged 50% of the requested makeover amount.
- If an appointment is made within a 24 hour period and needs to be cancelled, the guest must request the cancellation within 4 hours of the appointment time or it will result in a charge equal to 50% of the requested makeover amount.
Our policy allows for the Concierge the time to inform our standby guests of any availability, as well as keeping our hairstylists schedules filled, thus better serving everyone.
We send a text and email confirmation a few moments after your makeover has been booked with your stylist.
We send text reminders to confirm your makeover four days prior to your appointment date. We graciously ask that you click on the link provided to inform your hairstylist that you will be attending your personally reserved makeover time.
We’d love to assist further.